Privacy Policy

Who we are

This Privacy Policy explains how SALTY ("we", "us", "our") collects, uses, and protects your personal information when you visit or buy from our online store.

Information we collect

When you place an order we collect your name, billing and shipping address, email address, phone number, and payment details. We also collect information automatically — such as your IP address, device and browser type, and the pages you view — through cookies and similar technologies.

How we use your information

• To process, fulfil, and deliver your orders and handle returns or refunds.
• To communicate with you about your order and provide customer support.
• To detect and prevent fraud and keep our store secure.
• With your consent, to send marketing you can opt out of at any time.

Sharing your information

We share information only with service providers who help us operate our store — payment processors, shipping carriers, and IT providers — and only as needed. We do not sell your personal information.

Your rights under UK GDPR

You have the right to access, correct, or erase your personal data, to restrict or object to its processing, and to data portability. To exercise these rights, contact us at enquiries@saltyearth.uk. You may also lodge a complaint with the Information Commissioner's Office (ICO).

Data retention & security

We keep your information only as long as necessary to fulfil the purposes described here and to meet our legal obligations, and we use appropriate technical and organisational measures to protect it.

Contact

Questions about this policy? Contact us:

SALTY, ARCHER, BN22 8PW HOUSE BRITLAND ESTATE NORTHBOURNE ROAD EASTBOURNE — Email: enquiries@saltyearth.uk · +441711953132 · Mon–Sat, 9 AM–6 PM.